Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop.
Never miss a delivery
Get real-time tracking and delivery notifications so you know where your package is and when it arrives.
Know exactly what you’re purchasing
Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space.
We’ll notify you when items go on sale
Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal.
Never forget your password
Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in.
Connect with us when it works best for you
Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning.
We’ll find that item for you
Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you.
In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
★★★☆☆
30 Aug 2026
Beans!
Good app but my bean bag chair arrived late and I’m pretty.
Cool chess guy 18 · v27.13.0
★☆☆☆☆
30 Aug 2026
Layout
The new 3 item layout is ridiculous. It’s too small and you took the option and only way to change it away. I hate it. It would be nice to have the option of different layouts.
Know 1 one · v27.13.0
★★★☆☆
30 Aug 2026
Sign in problem
It is a problem
Jessica Anwar · v27.13.0
★☆☆☆☆
30 Aug 2026
Can not Update!
App always shows a blank page. It’s hit or miss with many misses. This has never happened before but for the last two weeks I get nothing but blank pages.
This is a bad way to run a business.
If I could only Update the App it might fix the issue. This is not a good way to run a business.
Tried one more time, nothing but blank pages. How in the world do you buy anything from the app?
MR2 Fox · v27.13.0
★☆☆☆☆
30 Aug 2026
alexa hampering search
Amazon needs to provide the option to turn this garbage off.
This App Is Forced, Awesome! · v27.13.0
★★★☆☆
30 Aug 2026
Can’t find the instore QR code after redesign
And Alexa doesn’t know either
Duanmu · v27.13.0
★★★★★
30 Aug 2026
Archive
Please restore order archiving.
loloklo · v27.13.0
★★★☆☆
30 Aug 2026
Fallo de navegación en listas de deseos
Al navegar en una lista de favoritos larga, si abro un producto para ver los detalles y regreso, la app no mantiene mi posición y me envía hasta el inicio de la lista. Resulta muy molesto tener que volver a desplazarme todo hacia abajo cada vez. Por favor, arreglen la memoria de posición al presionar 'atrás'.
Ottho Sr · v27.13.0
★☆☆☆☆
30 Aug 2026
Misdirected refund
I returned an Amazon gift using the gift-return process and selected Amazon account balance as the refund method. After almost 2 months, Customer Service told me the refund was instead sent to the purchaser’s account.
I have contacted Customer Service repeatedly, spent 2+ hours trying to resolve this, and was escalated to a supervisor. That chat was then lost due to a technical issue. The next agent asked me to repeat everything and ultimately closed the case, stating Amazon would not process the refund. They ended the chat without providing a case/reference number.
I am requesting that this be reviewed by Amazon’s leadership/refunds team and that the refund be corrected to my account.
I have complete documentation and chat transcripts.
JustAnotherUserN · v27.13.0
★☆☆☆☆
30 Aug 2026
Alexa shopping thumps down
The addition of Alexa shopping that has been added to the app that every time you search for something in the search bar it returns whatever Alexa finds instead of just showing the list of results is ruining the experience. There is no way to disable it and no way to leave feedback about it. Please make it so that it can be turned off and restore the experience of shopping the way it was. It worked and didn’t need to be fixed.
BiilD. · v27.13.0
★☆☆☆☆
30 Aug 2026
Fix the search function
Since the last update got rid of the search box for orders, it’s impossible to search previous purchases without having to scroll through the entire history.
The main search box that says it will search your orders, does a general search of all products. Really annoying and inconvenient when I’m trying to reorder something but am not sure when it was purchased.
MadameTaco · v27.13.0
★☆☆☆☆
30 Aug 2026
Horrible
Amazon app will not let me select a reason for returns. I had to go to customer service for 20 minutes for one return. I have 25 items to return.
Marla Ingram · v27.13.0
★★★★★
30 Aug 2026
Genial
Genial
Jdmg92 · v27.13.0
★☆☆☆☆
30 Aug 2026
Delivery lies
They lie constantly that there was a delivery issue due to weather, gate issues, anything under the sun. I wouldn’t care if it wasn’t a LIE every time. I order food for my pets off this app. No more. It gets so bad a week passes with no progress, my pets need to eat!
Charlie SO. · v27.13.0
★☆☆☆☆
30 Aug 2026
The worst
Amazon has destroyed American businesses. The app sucks and there is no customer support
dcsimon77 · v27.13.0
★☆☆☆☆
30 Aug 2026
The disappointment and the looping
There was a time around COVID when Amazon had stellar customer service. Today, repeatedly, they failed.
This applies specifically to the app as well. Amazon has created a system that loops customers back into the IVR instead of resolving the issue. The voice prompts are not proportionate to the time actually given to respond, and the delays feel designed to keep the customer in limbo while the problem remains unresolved.
When I finally reached a representative for an Amazon-driven issue, I was told, “Yes, I handled it.” As a consumer, I did not feel confident in that response. The supposedly personalized follow-up email was generic, and I never received confirmation that the issue had actually been resolved.
When I tried to follow up, I was sent right back into the same loop created by the app.
The issue itself was simple. The customer service process made it unnecessarily difficult. I can accept that a package gets delayed. I cannot accept being looped, pacified, and left to clean up a problem Amazon created.
Kah kah2 · v27.13.0
★☆☆☆☆
30 Aug 2026
shopping less
because why do i have to deal with AI to search for a simple product…
crashoutbabe · v27.13.0
★★★★★
30 Aug 2026
Amazon is a great shipping service
I really like Amazon for 2 reasons. 1st, its delivery service is great. 2nd, I always find stuff time and time again that I look for and it’s really useful. The only downside though is that whenever I tap on something it doesn’t load for me, and it’s the same for the home page (I don’t know if this is a problem for anyone else but I have had it time and time again) but overall great website.
IAmShrek_4Real · v27.13.0
★☆☆☆☆
30 Aug 2026
Remove Alexa or let me search the old way
Was great, hate Alexa interrupting in. Used to be great now you have to wait while Alexa analyzes what you are searching for. It takes twice as long to search for what I want. Will use less now that I have to manage an ai while also trying to shop
andymack14 · v27.13.0
★☆☆☆☆
30 Aug 2026
Cannot access customer service
I got locked out of my account and I can not get ahold of anyone and I can’t even cancel my membership so I’m beyond upset
princessmoomoocow · v27.13.0
No reviews at this rating.
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